We’ve answered a lot of questions over the years. You’ll not be surprised to learn that we’ve answered some questions more than once.

We’ve collected here the questions asked frequently (sometimes very frequently) and also some of the most important information you should have about the Swim Center.

I am not receiving email notices from the Swim Center. What should I do?

If you are not receiving emails from us about membership, pool closings, and the like, a few causes are possible:

  • You unsubscribed intentionally or accidentally from our email list. We cannot fix this problem for you. The only solution is for you to subscribe using an email address different from the one you used previously to subscribe to our emails.
  • You intentionally or accidentally marked our email as spam at some point. We cannot fix this problem for you. The only solution is for you to subscribe using an email address different from the one you used previously to subscribe to our emails.
  • Your email provider is blocking our email. We cannot fix this problem for you. The only solution is for you to subscribe using an email address from a different provider. (We know that Gmail and Yahoo do not block our email.)
  • Our email is being captured by your spam filter. Please check your spam folder.
  • You are not on our email list. Please enter your email address in the “Subscribe” box in the header or footer of our website.

We do not manually add email addresses to our email list.

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